Get in Touch With Us

Got a question about something you have read on Non Gamstop Casinos, spotted an error, or want to suggest a brand we have not covered yet? This page tells you how to reach us and what kind of enquiries we can actually help with.

How to Reach Our Team

Email is the best way to get in touch. Send your message to [email protected] and a member of our team will read it personally. We do not rely on automated replies to close out messages — you will hear back from someone who has actually looked at what you sent.

We aim to respond within two working days. Adding a short subject line about what your message concerns — a correction, a feedback point, a general question — helps us route it to the right person and reply faster.

What We Can Help With

Non Gamstop Casinos reviews and compares gambling sites not on Gamstop, including how their bonuses, payment methods and game libraries stack up. Reasonable things to contact us about include:

  • Accuracy checks — if a bonus term, rating or detail about a listed brand such as Betmica, Kikibet or Betninja looks out of date, tell us and we will review it.
  • Content questions — if something in our guide to trusted non Gamstop casinos is unclear, ask and we will do our best to clarify.
  • Site feedback — ideas for topics you would like us to cover, whether that is payment methods, game types, or how our ranking process works.
  • Partnership or editorial enquiries — if you represent a brand or business and want to introduce yourself, outline what you have in mind and we will get back to you.
  • Concerns about gambling harm — if you or someone you know is struggling with gambling, mention this in your message and we will point you towards appropriate support resources. Gambling should always be for over-18s only, and it should stay enjoyable rather than something that causes stress.

What We Are Not Able to Do

We are an independent comparison site, not a casino operator. That means we cannot process withdrawals, resolve account disputes, verify your identity documents, or apply bonus codes on your behalf. For any of those, you will need to contact the casino brand directly through its own support channels, since only they hold your account details.

We also cannot offer personal financial or legal advice. If you have questions about how gambling sites operate outside GB's local exclusion scheme, or how licensing works for the brands we list, our comparison content is a good starting point, but always check a brand's own terms before signing up.

Before You Write In

A few quick checks can sometimes save you a round trip:

  1. If your query is about a specific brand's welcome offer, check the terms listed alongside that offer on our comparison table first, since minimum deposits, wagering requirements and expiry windows vary between operators.
  2. If you are asking about how a brand was rated, our ranking approach looks at factors such as game selection, payment options, and the clarity of bonus terms — commission from any listed brand never decides position.
  3. If your question relates to self-exclusion or account restrictions, include as much relevant detail as you can so we can point you in a useful direction.

A Note on How We Use Your Feedback

We keep our content updated as offers, terms and brand line-ups change, and reader feedback is part of how we catch things that need a second look. If something you have read on the site turned out to be inaccurate, out of date, or unclear, we would rather know about it than leave it standing.

Thank you for taking the time to get in touch. We read every message and will always follow up.